Terms of Use

Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the Véla website and the purchase of our products. By accessing or using our website and purchasing our products, you agree to comply with and be bound by these Terms.

1. Updates to Terms
We reserve the right to update, modify, or change these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.

2. Orders and Availability
All orders placed through our website are subject to product availability and acceptance. We reserve the right to cancel or modify orders at our discretion.

3. Pricing
Prices listed on our website are in Israeli Shekels (₪) and are subject to change without notice. Prices do not include applicable taxes or shipping fees, which will be added at checkout.

4. Shipping Information
Customers are responsible for providing accurate shipping information. We are not liable for any delays, lost packages, caused by customs, weather, or other factors beyond our controlor, or issues resulting from incorrect or incomplete shipping details. If your order is returned due to incorrect shipping information, you will be responsible for any additional shipping costs.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

5. Refunds and Returns
Unfortunately, we do not offer refunds or returns on products once purchased. Please carefully review your order before completing your purchase.

6. Product Image

Product images are for illustrative purposes only and may vary from actual products  

7 Payment Method
At this time, we only accept payments through PayPal. When you proceed to checkout, you will be directed to PayPal's secure payment gateway to complete your transaction. You can use your PayPal balance or linked credit/debit card for payment.

8. Account Security
You are responsible for maintaining the confidentiality of your account details and password. You agree to notify us immediately of any unauthorized use of your account.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VÉLA SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THE USE OR INABILITY TO USE OUR PRODUCTS OR SERVICES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES.

IN NO EVENT SHALL OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR OUR PRODUCTS EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

THIS LIMITATION OF LIABILITY APPLIES EVEN IF VÉLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES/

Disclaimer of Warranties

THE WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE PRODUCTS WILL MEET YOUR REQUIREMENTS OR THAT THEIR USE WILL BE UNINTERRUPTED OR ERROR-FREE.

WE ARE NOT RESPONSIBLE FOR ANY ADVERSE REACTIONS OR DAMAGES RESULTING FROM THE USE OF OUR PRODUCTS.

10. Governing Law
These Terms are governed by and construed in accordance with the laws of Isreal, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of Tel-Aviv

11. Contact Information
If you have any questions or concerns about these Terms or your order, please contact us at:
velaproduct@gmail.com

About Us

The name "Véla" draws inspiration from the Latin word "velum," meaning veil or sail, symbolizing the gentle protection and graceful movement that defines our approach to beauty care.

 At Véla, we believe that every moment spent on self-care should feel intentional and elevated. From our facial tools to our brush cleaners, each product is designed to transform daily beauty routines into mindful rituals of self-appreciation